Privacy Policy

When you browse our site, request a quote, or complete a booking, we may collect information you provide directly — such as your name, email address, phone number, driver's license details, and payment information — as well as information generated through your use of the site, such as search filters, pages viewed, and device or browser data.

If you contact us through our contact form, WhatsApp, or by phone, we retain a record of that inquiry, including the content of your message, so we can respond appropriately and improve our support.

We use the information we collect to process and manage bookings, verify driver eligibility, communicate about your reservation, respond to inquiries, and improve the performance and content of our website.

We may also use anonymized or aggregated data to understand how our fleet and locations are used, which helps us plan pricing, availability, and new branch openings.

We do not sell your personal information to third parties.

To operate our booking and payment systems, we rely on trusted third-party service providers. Payment processing, where applicable, is handled by Stripe, which receives the payment details necessary to complete your transaction under its own privacy and security practices.

We may also use third-party providers for tasks such as email delivery, analytics, and hosting infrastructure. These providers are only given the information necessary to perform their function and are contractually required to protect it.

Our website uses cookies and similar technologies to keep your session active while browsing or booking, remember your preferences, and understand aggregate site usage through analytics.

You can control or disable cookies through your browser settings; however, some features of the site — such as completing a booking — may not function correctly without them.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including any period required to meet legal, accounting, or reporting obligations related to completed rentals.

We apply reasonable technical and organizational measures designed to protect your information against unauthorized access, alteration, or loss. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, as well as the right to object to or restrict certain kinds of processing.

To make a request regarding your personal data, or if you have any questions about how your information is handled, please contact us through our Contact page and we will respond as promptly as possible.

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised effective date.